Shangri-la Surabaya - Surabaja
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Shangri-la Surabaya
Surabaja Jl. Mayjend Sungkono 120
No. of rooms
357
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ID
8.8/10
No. of rooms
357
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ID
8.8/10
Strategically situated near Ciputra World, Pakuwon Mall and Surabaya Town Square, the 5-star Shangri-la Surabaya provides a free-form outdoor pool, a spa centre with a sauna and tropical landscapes. Free WiFi and free wired internet are provided throughout the property. The property also offers free scheduled shuttle service to nearby shopping malls.
Blending Asian and Javanese elements, the air-conditioned rooms at Shangri-la Surabaya are equipped with a flat-screen TV, DVD player and a personal safe. En suite bathrooms have a bathtub, as well as bathrobes and slippers.
Other facilities at Shangri-la Surabaya include spacious parking space and 6 meeting rooms. Guests can enjoy a game of tennis at the 3 on-site courts, or relax by the pool under the surrounding palm trees. Golf outings at one of the nearby championship courses can be arranged with the hotel staff.
Shangri-la Surabaya has direct access to the airport highway and is a 20-minute drive from Juanda International Airport. Airport transfers and car rentals are available at an extra charge.
The hotel day starts from hour 14:00 and ends at 12:00.
Children’s Meal Policy forShangri-La Circle Members
When accompanied by a dine-in adult, up to 2 children of registered in-house hotel guests at the age of 6 and below can enjoy buffet meals at the all-day dining venues at no additional charge. Additional children at the age of 6 and below andchildren who are above 6 years of age but under 12 years of age will receive a 50% discount on the adult buffet price. Registered in-house hotel guests can alsoShangri-La Circle at any time during their stay to enjoy the meal plan. Children of non-registered walk-in guests under the age of 12 will receive a 50% discount on buffet meals at the all-day dining outlets.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Deluxe King Room. Offering views of the city, this air-conditioned room comes with a flat-screen cable TV, minibar and teacoffee-making facilities. A hairdryer, robes and free amenities are provided in the en suite bathroom. ;
Executive King Room. Offering larger space and panoramic views of the city, this air-conditioned room comes with a flat-screen cable TV, minibar and teacoffee-making facilities. A hairdryer, robes and free amenities are provided in the en suite bathroom. ;
Horizon Deluxe King Room. Located in higher floor with city view, this room features free access to Horizon Club Lounge accessguest can enjoy breakfast at lounge and evening cocktails. ;
Horizon Executive King Room. Located in higher floor with panoramic city view, this room offers larger space. It features free access to Horizon Club Lounge accessguest can enjoy breakfast at lounge and evening cocktails. ;
Executive Suite. Offering much larger space and panoramic views of the city, this suite has a work station and a seating area with a sofa. It comes with air conditioning, a flat-screen cable TV, minibar and teacoffee-making facilities. En suite bathroom has a bath, a hairdryer, robes and free amenities. Guests enjoy executive lounge access. ;
Deluxe Twin Room. Offering views of the city, this air-conditioned room comes with a flat-screen cable TV, minibar and teacoffee-making facilities. A hairdryer, robes and free amenities are provided in the en suite bathroom.
Sun loungers or beach chairs
Facilities for disabled guests
Spa and wellness centre
Face masks for guests available
Sun terrace
Fitness
Delivered food is securely covered
Luggage storage
Internet services
Accessible parking
Currency exchange
Fax/photocopyingadditional charge
Fitness/spa locker rooms
Spa facilities
Invoice provided
Garden
Breakfast takeaway containers
Use of cleaning chemicals that are effective against Coronavirus
Meeting/banquet facilitiesadditional charge
Linens, towels and laundry washed in accordance with local authority guidelines
Snack bar
Cashless payment available
Safety deposit box
Room service
Guests have the option to cancel any cleaning services for their accommodation during their stay
Valet parking
Shallow end
Physical distancing in dining areas
Restaurant
Express check-in/check-out
Pool bar
Key card access
Guest accommodation is disinfected between stays
Trouser pressadditional charge
Free WiFi
Swimming pool
Picnic area
CCTV outside property
CCTV in common areas
Shared stationery such as printed menus, magazines, pens, and paper removed
Emergency cord in bathroom
Foot bath
First aid kit available
Airport pick upadditional charge
Outdoor pool (all year)
Physical distancing rules followed
Staff follow all safety protocols as directed by local authorities
Outdoor pool
Car hire
Daily housekeeping
Shuttle service (free)
Dry cleaningadditional charge
WiFi available in all areas
Security alarm
Parking on site
Laundryadditional charge
Nightclub/DJadditional charge
Spa lounge/relaxation area
Tennis court
All plates, cutlery, glasses and other tableware have been sanitized
Spa/wellness packages
Water slide
24-hour front desk
Live music/performance
Children's playground
Lift
Shuttle service
Bar
Golf course (within 3 km)additional charge
Hand sanitizer in guest accommodation and key areas
Sun umbrellas
Shuttle service (additional charge)
Barber/beauty shop
Process in place to check health of guests
Ironing serviceadditional charge
Kids' club
Packed lunches
Non-smoking rooms
Tour desk
Air conditioning
Swimming pool
Games room
Smoke alarms
Airport drop offadditional charge
Free parking
Food can be delivered to guest accommodation
Contactless check-in/check-out
Kids' pool
Screens or physical barriers placed between staff and guests in appropriate areas
Guest accommodation sealed after cleaning
ATM/cash machine on site
Airport shuttle (additional charge)
Allergy-free room
Tennis equipmentadditional charge
Kid-friendly buffet
Breakfast in the room
Movie nights
24-hour security
Massageadditional charge
Concierge service
Kids' outdoor play equipment
Hot tub/Jacuzzi
Fire extinguishers
Airport shuttle
Sauna
Designated smoking area
Toilet with grab rails
Parking
WiFi
Fitness centre
